Hotel and Motel Management Answers
Posted by Lucinda Hazen on Wed, Dec 02, 2009
Welcome!
It is our intent to offer you salient topics of our own - as well as refer to articles from the trending thought leaders in our industry. We will attempt to offer you "down to earth", "hit the ground running" tips and techniques honed from over 75 years (and counting) of combined hotel/motel management and field related experience.
Our emphasis is on mid-size properties, but the principles can be used across the hospitality spectrum.
As owners/operators, our outlook is as fresh as the coffee you shared with your guests this morning!
We look forward to an open dialogue with all who are involved in this business of hospitality. Upcoming topics will include some of the following and a whole lot more:
Hotel and Motel Management:
- Daily Operations - "Let's streamline this baby"
- HR - "What do these people expect from us?"
- Guest Relations - "What do THESE people expect from us?"
- Front Desk Protocol - "Umm...you need to Stand-Up when a guest enters!"
- Marketing - "Let's Understand, It's Everyone's Job!"
- Sales - "Nothing else matters if you don't have heads in your beds people!"
- Branding - "Why You?"
- Design - "It's Your Space - Work It Out - for Less!"
Financing Options and Forecasts
Franchises: Weighing the Pros and Cons
To Sell or Not to Sell/To Buy or Not to Buy - These are the two critical questions!
Distressed Hotel and Motel Property Options and Solutions for Lenders:
- Asset Preservation Techniques
- The Benefits of Receiverships
- Critical things to Consider Before you Foreclose
- Hiring a Management Company
MotelMan is comprised of a team of professionals with extensive experience in hotel/motel brokerage, management and operations, receiverships, customer relations, financing, sales, human resources, marketing, project management, design and branding.
It is our sincere desire to offer you timely information to help you navigate your property(ies) to success. Whether you own a hotel or motel or are in the market to enter the hospitality field, we will try to have 'fingertip' answers to your most pressing issues. If there is a topic you would like covered, please feel free to contact me!
Lucinda Hazen
Marketing Director and Partner - MotelMan Management and Receivers, LLC.
LucindaHazen@gmail.com
Twitter: Infocus23
Lucinda, with over a 25year background in sales and marketing, consults with businesses looking to increase their market share through positioning. She also has extensive Project Management experience that lends itself to developing operating processes in service industries that yield results. The mother of three grown sons, she resides in Colorado with her husband.